In the latter part of 2013, we commissioned an exit survey with ACORN benchmarking against the results to gauge the current status of our shopper demographics and the efficacy of our previous marketing strategy. The entire process was handled quietly and professionally, with ample dialogue between the account manager and the client to ensure a tailored product. The on-site research team were helpful, competent and a pleasure to work with. The report was presented electronically and in person to the Centre Manager and the marketing team and questions were expertly fielded as they arose.I would have no hesitation in using Latimer Appleby again for further research and would happily recommend them to other shopping centre managers, marketing managers and landlords.
Rhoda Joseph, Centre Director | Cascades Shopping Centre
We asked Latimer Appleby to advise us about the best way to assess the viability of a new event which we were looking to launch in 2015. Having discussed several options we agreed that a geographically targeted online survey amongst our primary target market offered a quick and cost effective way forward. We were pleased with both the speed of turnaround and with the results generated from the poll.
Sharon Forster, Account Director | LXFX
We commissioned Latimer Appleby to conduct visitor satisfaction surveys and pedestrian counts before and after construction works to the Kings Mile retail district in Canterbury. Latimer Appleby were engaged from the start, making both pieces of work easy to schedule and execute. We were presented with a concise set of back to back results along with in-depth supporting analysis. This enabled us to draw clear conclusions to the effectiveness of our scheme. Should the need arise again I would gladly enlist the services of Latimer Appleby.
Richard Moore, Transportation & Environment Manager | Canterbury City Council
Latimer Appleby conducted a telephone survey about primary and urgent care for Coastal West Sussex CCG. They achieved a sample of 1,000 interviews with a demanding quota sample on time and to a high standard. The team were easy to work with and made constructive and helpful comments on our questions. We were provided with weekly updates on the progress of the project and the findings which was incredibly useful for our analysis. In all, they offered great quality and value for money.
Bridget Pettitt, Public Engagement Manager | NHS Coastal West Sussex CCG